Editing a Call Template:
To Edit an existing Call Template:
- Select the Administrator Menu.
- Select the Templates & Scheduling menu item and click Manage Call Templates. This will open the System Templates screen.
- Via the Alphabetical Tabs select the Call Template you wish to Edit.
- Select the Edit button. This will open the Call Template Properties screen.
- Edit the Call Template as required.
- Press the Save and Close button to save the changes to the Call Template.
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See Also
Templates - Available Types
Call Templates - Setting against Key Sets
Adding a new Call Template
Deleting a Call Template