Welcome to versaSRS - Help Desk | Service Desk | ITSM
Manage all your company's communications from a single point, provide outstanding support to your customers AND save money.
Are you looking for IT Help Desk, Service Desk, ITSM, Customer Service and Support, Trouble Ticket, Issue Tracking or Bug Tracking software?
Feature rich and affordable, versaSRS has all the features your business needs: knowledge base, customer self service, contracts management, integrated CRM, asset management, and much, much more.
From simple issues to complex business process management, versaSRS is flexible and scalable to handle it all with ease.
versaSRS is an extremely flexible and powerful Help Desk or Service Request System. Via integration with your existing customer databases, email, and other systems, versaSRS becomes a powerful tool enabling new levels of efficiency within your company.
versaSRS provides powerful capabilities in the areas of templates, scheduling, customisation and reporting and has been designed to handle:
- Service requests
- Product support issues
- IT Help Desk incidents
- Maintenance tracking
- General enquiries
- Sales
- Pre and post sales support
- HR issues
- Projects
- Technical issues
For further information and module updates visit our Web site www.versaSRS.com
On-line Help version # 2.0